Keys and payment
Trial key, purchase, renewal, credit and referrals — here.
@assisalpha_bot (opens in a new tab)
Contact
How to reach us
Telegram is the fastest route, but you can also ask right here. Three channels, so your question lands where it gets answered.
Support and failures
The extension will not start, the session dropped, something behaves strangely — here.
@Diagnostic_alpha_bot (opens in a new tab)Ask right here
Pricing, setup, what the bot can do — the assistant answers at once, around the clock. Answers come from AI and can be wrong; anything complex it hands over to Telegram.
When we answer Usually within the day, Kyiv time. Urgent failures are handled out of turn.
To get an answer on the first try
If you are reporting a failure, attach three things — then it takes minutes to sort out instead of a day.
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1
The first characters of your licence key — they identify your licence.
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2
What you did, and what you expected to see instead of what happened.
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3
A screenshot of the extension at the moment things broke.
An idea or a request
The bot grew out of operators’ requests: follow-ups, the local clock, the online filter, the per-man reason for being skipped — every one of those was somebody’s message once. If something is missing, write in: it works.